live in West Newton, Massachusetts, and have had the opportunity to observe one of your projects that are being done on a big old Victorian home. Late last week, I was walking my dogs in the neighborhood and observed a gentleman in the neighborhood who was confined to a wheelchair and appeared to be in trouble. I also noticed that someone from the roofing crew also saw that he was in trouble. He climbed off of the roof and walked across the street to try and help this person. Knowing that the wheelchair was motorized and likely heavy, I walked over to see if I could help. The wheelchair had gotten stuck in a large broken piece of sidewalk and was not able to be removed without help. The front wheel also was damaged. Your employee called for another individual off of the roof to help him get the person in the wheelchair out of the predicament he had gotten himself into. The second person came over, and both gentlemen were able to help this person and temporarily repair his broken wheel so he could get home.

The gentleman who initially came over determined it would be best to walk the person in the wheelchair home to be sure he got home safely. This was probably a three-block walk for him. I must have said wow to myself several times at how generous this individual was with both his time and spirit.

In today’s day and age, this type of kindness is not often seen. I want to applaud you on this crew that is working in West Newton. They are working really hard, so maybe they can get a day off soon! If I ever need a roof, your company will be the first one I call. Thank you for employing such a great group of gentlemen.

- Andrea L., West Newton